Question 1

Can you ship internationally?

Accepted Answer

Yes, we can ship internationally! No matter where you are, you can enjoy our unique lampshades. Shipping fees are calculated at checkout.

Question 2

What are the international shipping fees?

Accepted Answer

International shipping fees are automatically calculated at check-out once the delivery destination has been entered.

Question 3

Can I carry Abajur Handmade products in my store?

Accepted Answer

Yes, you can carry Abajur Handmade products in your store! We offer wholesale options for select collections. Please email us your business details at hello@abajurhandmade.com, and we'll provide our wholesale price list.

Question 4

I am an artst and would love to collaborate. How does that work?

Accepted Answer

We would love to hear from you. Please reach out via hello@abajurhandmade.com with an overview of your work and suggested artworks for a potential collaboration / project.

Question 5

How should I care for my handmade lampshade?

Accepted Answer

To keep your handmade lampshade looking its best, gently dust it with a soft cloth and avoid using harsh chemicals or water. Regular care will ensure your lampshade remains beautiful for years to come.

Question 6

What is your return policy?

Accepted Answer

We accept returns within 30 days of purchase, provided the product is in its original condition. For more details, please refer to our returns policy on our website.

Question 7

How long does it take to process and ship an order?

Accepted Answer

Orders are typically processed within 7-10 business days and shipping times vary based on the destination. You will receive a tracking number once your order has shipped.

Question 8

What payment methods do you accept?

Accepted Answer

We accept credit cards, PayPal, and offline payments for your convenience.

Question 9

Can I personalize the size and shape of my lampshade?

Accepted Answer

Absolutely! At Abajur Handmade, you can personalize the size and shape of your lampshade to perfectly fit your space and style. Just share your preferences with us, and we'll craft a bespoke piece just for you.

ABAJUR HANDMADE

FAQ